IT'S OUR AIM TO KEEP

YOUR DETAILS SAFE

About us

PROVISION CREATIVES – was founded by Sarah Holloway, trading name ProVision. PROVISION CREATIVES is committed to protecting and respecting your privacy when you use our services.This Policy explains how we collect, use and store your personal data. It sets out the basis on which any personal information provided will be processed and how we protect your privacy. We have a process that makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact [email protected]

Data Protection

This website complies to the DPA (2018) and GDPR

What is personal data & why do we need it?

Personal data is defined as any information relating to an identified or identifiable person (the ‘data subject’ in legal terms). We may need to use some information about you to:

- deliver products or services and support to you

- to be able to offer our clients the best advice based on their circumstances

- manage those services we provide to you

- train and manage the staff and volunteers who deliver those services

- help investigate any worries or complaints you have about the products or services

- check the quality of services

- help with research and planning of new products and services

- maintain our own accounts and records

- to keep you informed and updated of news, events, activities, products and services offered by PROVISION CREATIVES.

How we collect Data

We collect Data in the following ways

- data is given to us by you;

- and data is collected automatically.

Data that is given to us by you

ProVision Creatives collects your Data in a number of ways, for example:

- when you contact us through the Website, by telephone, post, e-mail or through any other means;

- when you register with us and set up an account to receive our products/services;

- when you make payments to us, through this Website or otherwise;

- when you elect to receive marketing communications from us;

- when you use our services; or order a product from us;

- in each case, in accordance with this privacy policy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of cookies on their computer/device.
What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Who we share Data with

We may share your Data with the following groups of people for the following reasons:

our employees - any shared data to perform functions on our behalf to help ensure the website runs smoothly;
third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments;
relevant authorities – to facilitate the detection of crime; in each case, in accordance with this privacy policy.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

- access to your membership is controlled by a password and a username that is unique to you.

- payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.)

Downloads and Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party antivirus software or similar applications.

Contact and Communication with Us

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List and Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all email lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

External Website Links and Third Parties

This privacy policy applies only to the actions of ProVision Creatives and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy and Usage

We adopt a Social Media Policy to ensure our business and our team conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.